When purchased as an option, the microSD cards are shipped via USPS first class mail (3-10 business days). For faster shipping via UPS select 1-3 business day shipping at checkout.
You may request a refund for downloaded map products within 30 days of purchase. The preloaded microSD card cannot be refunded. If you need to return a map download, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.