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Help with Garmin X Package

Installation of our X Package products requires either a Windows PC or Mac computer. The installation is a two-step process; The first step is to download the file from your website account. The second step is to transfer the map to all your devices (Garmin GPS, smart phone and tablet).

IMPORTANT NOTICE REGARDING GARMIN BASECAMP!

Windows users, do NOT Update to Garmin BaseCamp version 4.7.0 and MapInstall version 4.2.0!

Our maps utilize Garmin BaseCamp/MapInstall to load maps onto the GPS device. The current version of BaseCamp 4.7.0 released May 23, 2018 has a bug in the embedded MapInstall program version 4.2.0.

If you already installed version 4.7.0 or inadvertantly updated to MapInstall 4.2.0, UNINSTALL BaseCamp and also uninstall MapInstall if it is listed separately in the list of Programs.

Download the previous Windows version here: BaseCamp_462.exe. More info available in this article: openmtbmap.org

NOTE: Mac Users are not effected.

How to determine your version of BaseCamp and MapInstall:

Note: It is possible to have BaseCamp 4.6.2 but still have the broken version of MapInstall embedded.

The working combination is BaseCamp version 4.6.2 AND MapInstall version 4.0.4.

In BaseCamp click Help, then click About Garmin BaseCamp.

about-basecamp

garmin-basecamp-version

Next, launch MapInstall by clicking Maps -> Install Maps.

Position the mouse inside the MapInstall title bar and right-click. Select "About MapInstall".

about-mapinstall

garmin-mapinstall-version

Next, disable the MapInstall program from checking for updates in the future. Again, position your mouse in the MapInstall title bar and right-click. Select "Check for Software Updates". In the popup dialog, remove the check mark from the "Automatically Check for Updates". NOTE: this will not disable the auto update dialog for the BaseCamp program, just the embedded MapInstall program.

mapinstall-check-updates

Installing Your Map for the First Time - Instant download after purchase

Click the Standard Installation Guide to download file and install to all your devices.
Click here to Configure your GPS for auto-routing.

Updating your map when a new version is released

View the Garmin GPS Update Instructions for Windows OR the Garmin GPS Update Instructions for Mac.

Running the Nuvi Patch program

Certain Nuvi models identified in pink within the Compatible GPS list do not display the purple route line and cyan-colored breadcrumb trail over the trails. View the Nuvi Patch Installation Guide for steps to correct this issue.

Click the Advanced Installation Guide for Garmin GPS with instructions for the following:

  • Downloading and running the Windows and Mac OS X installation programs.
  • Installing multiple maps to your GPS.
  • Updating the map on your GPS or microSD chip.